Articles
Perspectives from RTM Nexus and our community of retail, brand and technology leaders. Browse every article below, newest first, or search the archive.
-
The Customer Compass: Navigating the Modern Marketplace Through Agile Strategy
An agile customer strategy for leaders: build owned relationships, use first-party data responsibly, create flexible value, and rebuild trust through transparency.
-
Empathy in Leadership, and Navigating Global Challenges
Leadership Lessons from Mina Haque, CEO of Tony Roma’s | When Mohaimina “Mina” Haque joined Tony Roma’s, it was not through the traditional food…
-
From Scroll to Sale: Mastering the New Rules of Social Commerce
Five practical social commerce strategy principles for turning creator content, product discovery, seamless purchase paths, and storytelling into revenue.
-
Stand Out or Fade Out: Mastering Brand Differentiation in a Noisy Market
Retail leaders share practical brand differentiation strategies: listen deeply, treat operations as marketing, align culture, and strengthen human storytelling.
-
Growth Mindset, and the Balance of Chaos
Leadership Lessons from David Shelley, CEO of Hachette Books | When David Shelley, CEO of Hachette Book Group, sat down with Dominick Miserandino on…
-
Navigating the AI Frontier: From Fear to Future-Proofing
Practical steps for businesses and professionals to move past AI fear through pilot projects, AI literacy, hands-on experimentation, and skill augmentation.
-
Any PR is Good PR? Why That Old Rule No Longer Holds
Why “any PR is good PR” no longer holds—and five practical PR crisis management steps for protecting trust when a brand lands in the…
-
When Tariffs Hit Home: Why Trade Wars Matter to Every Consumer
A practical explanation of how tariffs affect consumer prices, margins, supply chains, and jobs—and why the cost of trade policy often reaches the shopper.
-
The Power of the Question: Why Retail Growth Starts with “I Don’t Know”
Retail growth often starts with curiosity. A practical playbook for independent retailers on asking better questions, listening to customers, and building stronger emotional connections.
-
The Top Retail Podcasts You Should Be Listening To in 2025
A curated list of 11 top retail podcasts for 2025 covering transformation, retail technology, CPG, customer experience, innovation, and leadership.
-
Too Much Data, Not Enough Direction? Retail Leaders Say It’s Time for Better Questions
Retail leaders from Dell, LG, and United Parks & Resorts explain why better questions—not more data pulls—drive stronger decisions, clearer priorities, and better IT-business…
-
Top Retail Books of 2025
Retail is changing fast—digital disruption and shifting customer expectations are shaking things up. To keep up in 2025, it takes more than just managing…
Stay Ahead of the Curve: Get Our Curated List of 100+ Conferences
We attend and activate dozens of top retail, tech and media conferences each year, and we’ve pulled together a curated list of the ones worth knowing about. Upcoming dates are also on our Industry Events page.
If you’re planning to attend or sponsor a show, you may also be interested in our Pre-Conference Activation, a turnkey way to spark high-impact conversations before the show floor even opens.
Want help planning your presence? Book a quick call and we’ll walk you through what’s working best right now.