Inside The Lead Summit: Retail’s Next Evolution

The Lead Summit explored retail’s next evolution through experiential stores, customer lifetime value, hospitality, practical AI, generational behavior, and human connection.

The Lead Summit explored retail’s next evolution through experiential stores, customer lifetime value, hospitality, practical AI, generational behavior, and human connection.
Highlights from Shoptalk Fall 2025 in Chicago, including retail storytelling, ecommerce CX, brand expression, next-gen brands, and people-plus-tech execution.

Leadership Lessons from Mina Haque, CEO of Tony Roma’s | When Mohaimina “Mina” Haque joined Tony Roma’s, it was not through the traditional food and beverage path. A Washington, D.C. attorney with experience in corporate law and the Department of Justice’s antitrust division, she first engaged the brand as outside counsel on due diligence.

Leadership Lessons from David Shelley, CEO of Hachette Books | When David Shelley, CEO of Hachette Book Group, sat down with Dominick Miserandino on the Retail. Tech. Media. Leadership podcast, the conversation quickly turned into an exploration of leadership, growth mindset, and how culture shapes the way business is done.