By Dominick Miserandino, CEO and Founder, RTM Nexus | One of the things I've learned from using AI extensively is that it's remarkably good at doing exactly what it thinks you asked it to do. Unfortunately, that isn't always what you wanted.
By Dominick Miserandino, CEO and Founder, RTM Nexus | There's a tendency in business to take a promising technology and immediately ask how it can transform the entire company. I've found a much more practical approach is to give AI a small job and make sure it can actually do that job correctly.
By Dominick Miserandino, CEO and Founder, RTM Nexus | CEOs are spending millions on AI, hiring consultants to explain it, and telling employees they need to adapt. Yet I wonder how many of those same executives have actually sat down and used the technology.
Why international retail expansion is ultimately about economics, execution and knowing when not to grow.
If a meeting’s work is finished in eight minutes, don’t fill thirty. A practical case for shorter, goal-oriented meetings that respect people’s time.
How operators can balance exciting opportunities with the activities that produce revenue, without losing sight of either.
By Dominick Miserandino, CEO, RTM Nexus | Is AI making us smarter or replacing us? I got asked that exact question recently by Tim Zawislack, and my honest answer was: yes. Both.
By Dominick Miserandino, CEO, RTM Nexus | I get asked all the time what independent retailers should be doing right now to compete with the big optimized players.
By Dominick Miserandino, CEO, RTM Nexus | I was talking recently with Kathy Donovan Wagner on The Richard Retailer, and she asked me a question I get constantly: what makes someone a good leader? My answer surprised her a little, because it’s the opposite of what most people expect.
By Dominick Miserandino, CEO, RTM Nexus | There’s a moment that happens in almost every downturn, and it happens fast. Sales dip, the board starts calling more, the anxiety climbs, and a leader’s gut reaction is to push harder. Drive the team. Demand the numbers come back up. It feels like action.